Privacy notice

Who we are

Magnabyte Solutions Ltd is the data controller for the information described in this notice. We are registered in England and Wales, company number 15628996, with our registered office at 10 Holloway Circus, St. Chads Tunnel, Birmingham, B1 1BA.

You can contact us about anything in this notice at info@magnabytesolutions.co.uk or on 07352 634914.

What we collect and why

• Contact form: your name, email address, phone number if you give it, and your message. We use this to reply to your enquiry. The lawful basis is our legitimate interest in responding to people who contact us.
• Booking a call: the details you enter into our booking tool, which we use to hold the appointment and get in touch about it.
• Calculator email: if you ask us to send a breakdown after using the savings calculator, we collect your email address and the figures you entered so we can send it. We do not add you to a marketing list.
• Analytics: with your consent, we use Google Analytics to understand how the site is used. See our cookie policy for details. Analytics data is aggregated and does not identify you to us.

Who we share it with

We do not sell your information, and we do not share it with anyone outside what is needed to run this website and respond to you. The services that process data on our behalf are our website host, our email delivery provider, and, only where you consent, Google Analytics. Each acts under a contract that restricts what it can do with the data.

How long we keep it

Enquiry messages are kept for as long as we need them to handle your enquiry and any follow-up, and no longer than two years after our last contact with you. Calculator emails are deleted once the breakdown has been sent and any follow-up conversation has ended.

Your rights

You have the right to ask for a copy of the personal information we hold about you, to have it corrected or deleted, to object to or restrict our use of it, and to withdraw consent where consent is the basis we rely on.

To exercise any of these rights, email info@magnabytesolutions.co.uk. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this notice

If we change how we handle personal information, we will update this page and change the date at the top.